Privacy Policy
App Name: Fita
Developer: Fita Team
Effective Date: January 4, 2026
Welcome to Fita ("App," "we," "our," or "us"), provided by the Fita Team. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Information").
Information You Provide to Us:
- Account Information: When you register, we collect your Name, Username, and Email address.
- Customer Support: We collect information contained in your customer support inquiries.
Information We Collect Automatically:
- Device Information: Technical information about your device.
- Usage Statistics: Tracking how you interact with our App.
- Crash Logs: Error reports to fix stability issues.
- Location Data: With your explicit authorization, we may collect precise or approximate location data to help you find nearby workout partners.
Cookies and Tracking: We use Cookies and potentially Web Beacons strictly for login authentication and storing user preferences.
2. Special Note on Photos and Face Data
- No Facial Recognition: We do not use facial recognition technology or collect biometric identifiers.
- Image Generation: If you use features to generate images, these are processed strictly for that purpose.
- Storage & Deletion: Generated images are deleted immediately after creation from our processing servers. By default, resulting images are stored locally on your device.
- No Training: We do not use your photos or face data to train AI models or for marketing purposes.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain the Fita platform.
- To personalize your experience and connect you with fitness partners.
- To improve our App, services, and user experience.
- To ensure the security of our platform.
- To provide customer support.
- To comply with applicable legal obligations.
We strictly DO NOT sell your personal information.
4. Sharing of Information
We may share your information in the following minimal necessary circumstances:
- With Your Consent: When you explicitly agree to share data.
- Service Providers: With trusted third-party vendors who assist us in operating our App (subject to strict data protection agreements).
- Legal Requirements: If required by law, court order, or government regulation.
- Protection of Rights: To investigate or prevent violations of our policies or illegal activities.
- Cross-Border Transfer: Your data may be transferred internationally. We utilize Standard Contractual Clauses (SCCs) to ensure data protection compliance during these transfers.
5. Data Security
We implement robust security measures, including encryption of data in transit and at rest, strict access controls, regular security audits, and secure data backups.
6. Data Retention
- Account Data: Retained as long as your account is active.
- Deletion: Upon account deletion, personal data is permanently deleted or anonymized within 30 days.
- Usage Data: Retained for a maximum of 12 months.
- Support Data: Retained for 6 months.
7. Your Rights
Depending on your jurisdiction, you have the right to access, correct, delete, restrict processing, and withdraw consent.
How to Exercise Your Rights: Please contact us via email. We will respond to your request within 5 business days.
8. Children's Privacy
This App is intended for users aged 17 and older. We do not knowingly collect information from children under 17. If we discover we have collected information from a child under 17, we will delete it immediately.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
Fita Team
Email: dinhcongnguyen099@outlook.com